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Who do I call?

If you suspect that a child is being abused or neglected, call:

Family and Children’s Services Hotline

  • Call (831) 454-2273 or
  • Toll free at 1 (877) 505-3299
  • Available 24-hours a day, 7-days a week.

When you call to make a report, you will be asked for specific information, such as:

  • Child's name, approximate age and address
  • The name and relationship of the person you believe is abusing the child
  • What you have seen or heard regarding the abuse or neglect
  • Your name and telephone number, this is voluntary information- unless you are calling as a mandated reporter, in which case you are required to identify yourself.