Friday, June 22, 2018

ADULT AND LONG TERM CARE DIVISION

Report Elder and Dependent Adult Abuse

If you suspect abuse please call:

  • Call Toll free 1 (866) 580-HELP (4357) or (831) 454-4101  
    • California Relay Service 711
    • Available 24-hours a day, 7-days a week
  • In a long-term care facility, call (831) 429-1913 or (831) 688-8833.
  • If this is an emergency call 911 for immediate assistance.

Adult Protective Services (APS)

1400 Emeline Avenue, Building K, Santa Cruz, CA 95060
Toll Free Hotline: 1 (866) 580-HELP (4357)
Phone: (831) 454-4101
TTY: (831) 763-8828
California Relay Service 711

In-home Supportive Services (IHSS)

SANTA CRUZ

1400 Emeline Avenue, Building K, 3rd Floor, Santa Cruz, CA 95060
Phone: (831) 454-4101
Referrals: (831) 454-4101, option 2
Fax: (831) 454-4290
California Relay Service 711

Metro Bus Route

WATSONVILLE

18 W. Beach Street, Watsonville, CA 95076
Toll Free (888) 421-8080
Phone: (831) 763-8800
Referrals: (831) 763-8000, option 2
Fax: (831) 763-8906
California Relay Service 711

Metro Bus Route 

Website: http://www.santacruzinhomecare.org
 

IHSS Public Authority and Advisory Commission

18 W. Beach Street, Watsonville, CA 95076
Mail to: P.O. Box 1300, Santa Cruz, CA 95061
Toll Free: (888) 421-8080
Phone: (831) 454-4036
Fax: (831) 763-8906
If injured while working for IHSS, you must call (831) 454-4036
California Relay Service 711
 

IHSS Fiscal

Mail to: P.O. Box 1320, Santa Cruz, CA 95061
Automated Call System: (831) 454-7315
Phone: (831) 454-7315
California Relay Service 711
Other Counties IHSS Offices
 

Veteran's Services Office

SANTA CRUZ

842 Front Street, Santa Cruz, CA 95060
Phone: (831) 454-7276
Fax: (831) 458-7116
Hours: 8 a.m. to noon and 1 to 5 p.m., Monday through Thursday.
Walk-in Hours: 1 to 5 p.m., Monday, Tuesday, and Thursday; all day on Wednesdays.
Closed on Friday
California Relay Service 711

WATSONVILLE

18 W. Beach Street, Watsonville, CA 95076
Hours by Appointment only: 8 a.m. to noon and 1 to 5 p.m., Monday through Thursday.
Phone: (831) 454-7276
Fax: (831) 458-7116
California Relay Service 711

Email dean.kaufman@santacruzcounty.us,
Facebook: VSO Santa Cruz
Website: http://www.santacruzvets.com

EMPLOYMENT AND BENEFIT SERVICES DIVISION

Report Medi-Cal Fraud

If you suspect Medi-Cal Fraud - report it by calling the Medi-Cal Fraud Hotline at:

For more hints and resources go to the DHCS Stop Medi-Cal Fraud web page.


Customer Service Centers

Our programs include CalFresh, CalWORKs, General Assistance, Medi-Cal Health Benefits, Cash Assistance Program for Immigrants, and Welfare-to-Work Employment Services.

Visit one of our Customer Service Centers in:

SANTA CRUZ

1020 Emeline Avenue, Building B, Santa Cruz, CA 95060
Phone: (831) 454-4165
TTY: (831) 454-4763
California Relay Service 711
Hours: 8 a.m. to 5 p.m., Monday through Friday
Metro Bus Route
 

WATSONVILLE

18 W. Beach Street, Watsonville, CA 95076
Call: (831) 763-8500
Fax: (831) 786-7100
TTY: (831) 454-4763
California Relay Service 711
Hours: 8 a.m. to 5 p.m., Monday through Friday
Metro Bus Route

Benefits Call Center

Use this number if you currently receive benefits and have a question OR to apply for benefits over the phone:
Call Toll Free: 1 (888) 421-8080
Hours: 7:30 a.m. to 5:30 p.m., Monday through Friday

FAMILY AND CHILDREN'S SERVICES DIVISION

Report Child Abuse and Neglect

You can help stop child abuse!

To report child abuse or neglect, please call:

  • Toll Free at 1 (877) 505-3299 or (831) 454-2273
    • Available 24-hours a day, 7-days a week.
  • If this is an emergency dial 911 for immediate assistance.

Child Protective Services

1400 Emeline Avenue, Building K, 1st Floor, Santa Cruz, CA95060
Phone: (831) 454-4222
TTY: (831) 454-4233
California Relay Service 711
Metro Bus Route

Foster Care and Adoptions

1400 Emeline Ave., Building K, 1st Floor, Santa Cruz, CA 95060
Phone: (831) 454-4222
California Relay Service 711
Facebook: Santa Cruz Foster Care
Website: fostercare4kids.com
 

Foster and Kinship Care, Foster Care Licensing

1400 Emeline Avenue, Building K, 1st Floor, Santa Cruz, CA 95060
Phone: (831) 454-4687
California Relay Service 711
 

Foster Parent Recruitment

Contact Norma Calderon, Foster Parent Recruiter by calling (831) 345-2700 or E-mail fostercare@fostercare4kids.com.

Independent Living and Transitional Housing Plus Programs

Phone: (831) 459-0444
California Relay Service 711

WORKFORCE DEVELOPMENT

Workforce Development Board

18 W. Beach Street, Watsonville, CA 95076
Phone: (831) 763-8900
California Relay Service 711
 

Career Centers 

CAPITOLA

2045 40th Ave., Suite B, Capitola, CA 95010
Phone: (831) 464-6286
Hours:
TTY: (831) 464-4358
Metro Bus Route

SANTA CRUZ

Goodwill Central Coast Career Center

350 Encinal St., Santa Cruz, CA 95060
Phone: (831) 423-8611
California Relay Service 711
Metro Bus Route

WATSONVILLE

18 W. Beach St., Watsonville, CA 95076
Phone: (831) 763-8700
Hours:
TTY: (831) 464-4358
California Relay Service 711
Metro Bus Route
 

Watsonville Youth Center

Aspen Way, Watsonville, CA 95076
Hours: 8 a.m. to 5 p.m., Monday through Friday.
Phone: (831) 466-5672
California Relay Service 711